Callzilla’s Neal Topf Named Among ICMI’s Top 25 Thought Leaders of 2025
At Callzilla, we celebrate every milestone, but this achievement is truly one for the books! Neal Topf, President of Callzilla, has been recognized as one of ICMI’s Top 25 Thought Leaders of 2025, a prestigious honor that highlights his profound influence on the customer experience (CX) industry. Each year, the International Customer Management Institute (ICMI) acknowledges the trailblazers who are redefining the contact center landscape. After carefully reviewing over 200 nominations from across the globe, ICMI identifies leaders who are not only experts in their field but are also driving transformative change. The Importance of [...]
Callzilla’s Monthly Team Member Spotlight: Meet Rodrigo Sequeda!
Continuing with a closer look of our talented and hard-working staff, it is our great pleasure to introduce to you our new Client Success Coordinator, Rodrigo Sequeda. […]
Welcoming Ramiro Peñaloza as Callzilla’s Senior Director of Operations
Callzilla is proud to welcome a new member to our family! We’re very happy to have Ramiro Penaloza as our new Senior Director of Operations. Ramiro is a family man [...]
Callzilla Customer Service Week
With 2020 playing out as it has, it was more important than ever to celebrate our hard working team members during Customer Service week. Customer Service Week is an annual [...]
Callzilla’s Monthly Team Member Spotlight: Meet Alex Cubas!
What makes Callzilla special is the people who work here, so we wanted to pull back the curtains and give you a closer look at our hard working, talented staff. [...]

