Empowered Agents, Happy Customers
Explore modern work environments and support tools that reduce team burnout and enable faster, stress-free problem resolution.
Callzilla’s Impactful Expansion in South Africa: A Chat with Aphelele Mtshemla
Callzilla, a leading customer service provider, has recently expanded its operations to South Africa, bringing new job opportunities and exceptional customer experiences to the region. We sat down with Aphelele Mtshemla, a talented Callzilla agent from the South African team, to discuss her experiences, the local culture, and the impact of Callzilla’s arrival in the area. […]
Join 3K+ global CX leaders
using our biweekly deep dives to elevate customer experience practices across their teams.
