Callzilla’s Neal Topf Named Among ICMI’s Top 25 Thought Leaders of 2025
At Callzilla, we celebrate every milestone, but this achievement is truly one for the books! Neal Topf, President of Callzilla, has been recognized as one of ICMI’s Top 25 Thought Leaders of 2025, a prestigious honor that highlights his profound influence on the customer experience (CX) industry. Each year, the International Customer Management Institute (ICMI) acknowledges the trailblazers who are redefining the contact center landscape. After carefully reviewing over 200 nominations from across the globe, ICMI identifies leaders who are not only experts in their field but are also driving transformative change. The Importance of [...]
Callzilla’s Impactful Expansion in South Africa: A Chat with Aphelele Mtshemla
Callzilla, a leading customer service provider, has recently expanded its operations to South Africa, bringing new job opportunities and exceptional customer experiences to the region. We sat down with Aphelele [...]
Callzilla Appoints Milan Batinich as VP of Business Development
Miramar, April 18th 2023 – Callzilla, an award-winning mid-size BPO company, is thrilled to announce the appointment of Milan Batinich as their new Vice President of Business Development. With 20 [...]
Unlocking South Africa’s Outsourcing Potential with a Fresh Perspective on Talent
Are you ready to expand your team and explore new talent pools? You’ll find a unique opportunity in the contact center industry of South Africa. Let’s explore just a few [...]
#WeLikeYourStories: Sivu!
At Callzilla, we like your dreams, talents, passions… and stories! “We are all customers somewhere.” In this captivating video interview, we sit down with Agent, Sivu Bolton, who offers unique [...]
Join 3K+ global CX leaders using our biweekly deep dives to elevate customer experience practices across their teams.