Callzilla Celebrates the Pets That Keep Us Company Working From Home
These past few years have significantly changed the way we work, with many individuals working from home. Callzilla has a headquarters in Miami, FL, two sites in Bogotá, Colombia, as well as an extensive remote workforce. While there are several benefits to remote work, including increased flexibility, reduced commute time, and improved work-life balance, it can also be challenging to manage the isolation, loneliness, and stress that come with it. Studies have shown that having a pet can help to alleviate some of these issues and promote better mental health. […]
Welcoming Ramiro Peñaloza as Callzilla’s Senior Director of Operations
Callzilla is proud to welcome a new member to our family! We’re very happy to have Ramiro Penaloza as our new Senior Director of Operations. Ramiro is a family man [...]
Callzilla Customer Service Week
With 2020 playing out as it has, it was more important than ever to celebrate our hard working team members during Customer Service week. Customer Service Week is an annual [...]
Callzilla’s Monthly Team Member Spotlight: Meet Alex Cubas!
What makes Callzilla special is the people who work here, so we wanted to pull back the curtains and give you a closer look at our hard working, talented staff. [...]
Contact Center Agent Culture and Morale: #ICMIchat Recap
This week’s weekly #ICMIchat twitter chat centered on how to build a high performance contact center agent culture and agent morale. It was a well attended chat, and as a [...]
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