#WeLikeYourStories: Zabrina!
At Callzilla, we like your dreams, talents, passions… and stories! Meet Zabrina Rivas Piñero, an Operations Manager who has been with Callzilla for over 6 years. We value Zabrina’s hard work and positive attitude on the contact center floor, but she also has a unique hobby to share! She turned her creative outlet into a small business using the skills she learned as a Callzilla leader. How cool is that? […]
Callzilla Customer Service Week
With 2020 playing out as it has, it was more important than ever to celebrate our hard working team members during Customer Service week. Customer Service Week is an annual [...]
Callzilla’s Monthly Team Member Spotlight: Meet Alex Cubas!
What makes Callzilla special is the people who work here, so we wanted to pull back the curtains and give you a closer look at our hard working, talented staff. [...]
Contact Center Agent Culture and Morale: #ICMIchat Recap
This week’s weekly #ICMIchat twitter chat centered on how to build a high performance contact center agent culture and agent morale. It was a well attended chat, and as a [...]
Building a High-Performance Call Center Culture
We had the opportunity to host this week’s ICMI chat on Twitter, which worked out perfectly with Customer Service Week. This week’s well-attended session was on Creating High Performance Culture. [...]
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