3 Green Flags to look for when outsourcing your CX
Outsourcing customer service doesn't have to mean losing your brand's identity. In fact, the right partner can amplify it. Here's how... When we visit clients and prospects, we’re not there to sell them. I'm there to get to know them - to experience firsthand how they operate so our team can embody their brand. Aim for an outsourcer that feels like an extension of your own team. That's when the real magic happens. When considering outsourcing your customer service, look for these 3 green flags in a potential partner: 1. They focus on solutions, [...]
Callzilla honored as bronze stevie® award winner in 2022 american business awards® | Callzilla
MIRAMAR, FL – April 28, 2022 – Callzilla was named the winner of a Bronze Stevie® Award in the Customer Service Team of the Year category in The 20th Annual [...]
Contact Center Certifications: PCI, Soc 2 Type II, CCPA, and HIPAA
Callzilla recently renewed our certifications for the year, which is an accomplishment to brag about! PCI, Soc 2 Type II, CCPA, and HIPAA certifications… check, check, check, and check. [...]
CALLZILLA HONORED AS BRONZE STEVIE® AWARD WINNER IN 2022 AMERICAN BUSINESS AWARDS®
Stevie winners will be presented their awards on June 11 in New York MIRAMAR, FL – April 28, 2022 – Callzilla was named the winner of a Bronze Stevie® Award [...]
Customer Experience World Games 2022
What started as a response to the uncertainty of 2020, the Customer Experience World Games is set to continue its third year because of the value it brings to organizations [...]
