Last updated: October 12, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions 

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Interpretation 

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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions 

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For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Callzilla (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Callzilla, Miramar, FL 33027.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Florida, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to https://www.callzilla.cx/, accessible from < https://www.callzilla.cx/>
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data 

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Types of Data Collected 

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Personal Data 

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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data 

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Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

 

Tracking Technologies and Cookies 

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We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the [Privacy Policies website] (https://www.privacypolicies.com/blog/privacy-policy-template/#Use_Of_Cookies_Log_Files_And_Tracking) article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data 

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The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service , including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes : We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent : We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data 

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The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data 

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Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

 

Delete Your Personal Data

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You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

 

Disclosure of Your Personal Data 

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Business Transactions 

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If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement 

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Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements 

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The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data 

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The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

 

Children’s Privacy 

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Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

 

Terms and Conditions

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Callzilla makes reasonable efforts to present accurate and reliable information on our website. However, we are not responsible for any errors in or omissions from the information contained in or accessed through this Site, nor for the timeliness of the information. The information in this Site is not intended to provide specific advice about individual legal, business or other questions, and it is not a substitute for users’ independent research and evaluation of any issue. If specific legal or other expert advice is required or desired, the services of an appropriate, competent professional should be sought. All of the information in this website is provided “as is” without warranty of any kind whatsoever.

Notice of Copyright Ownership

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All material on this website, including but not limited to, all design, text, images, and sounds is copyright of Callzilla (except as otherwise expressly stated) and may not be reproduced elsewhere in any way without explicit written permission.

 

Links to Other Websites 

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Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy 

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We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us 

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If you have any questions about this Privacy Policy, You can contact us:

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RED LATINOAMERICANA DE INGENIERÍA S.A.S. ’s “CALLZILLA” Personal Data Processing Policy

According to the provisions of Article 9 of the Statuary Law 1581 of 2012 and Articles 5, 6 and 7 of Decree 1377 of 2013, we inform you that personal data collected by RED LATINOAMERICANA DE INGENIERÍA S.A.S., hereinafter “CALLZILLA”, will be subject to collection, storage, use and circulation in the terms set out in this document.

  1. Identification of the person responsible for the Information Processing: RED LATINOAMERICANA DE INGENIERÍA S.A.S. “CALLZILLA”, Avenida Carrera 45 No. 166 – 94, Bogotá D.C., Colombia, web page www.callzilla.net, and telephone number (+57 1) 7423406.
    1. Purposes and Treatment for the Personal Data: The personal data you provided to “CALLZILLA” will be stored in CALLZILLA’s databases and will be used for any of the following purposes:
      1. Clients: The data processing is carried out with the purpose of providing the contracted services, consistent in legal advice and representation in legal matters of various kinds by CALLZILLA, as well as informing on novelties and regulatory news which CALLZILLA carries out to keep its clients updated and informed in matters of interest.
      2. Employees: The data processing will be carried out for purposes related to their link, execution and termination of the employment relationship arising between the employee and CALLZILLA.
      3. Suppliers: The data processing will be carried out in order to contact and execute contracts with product or service suppliers that CALLZILLA may require for the normal functioning of its operations and the adequate provision of facilities or offices.Purposes and Treatment for the Personal Data: The personal data you provided to “CALLZILLA” will be stored in CALLZILLA’s databases and will be used for any of the following purposes:
      4. Job candidates: The processing of personal data is held in order to overtake staff recruiting processes and hiring employees to be linked to the company.

Accordingly, for the purposes described above, CALLZILLA may: i) Learn, store and process all the information provided by the holders of one or more databases in the format it deems appropriate. ii). Sort, categorize, classify, divide or separate the information provided by the holders. iii). Check, double check, test, validate, investigate or compare the information provided by the holders with any information legitimately available. iv) Access, consult, compare and evaluate all information on holders stored in the databases of any central credit, financial risk, criminal records or legally constituted security, of the state or private, national or foreign. v) Analyze, process, evaluate, treat, or compare the information provided by the owners. vi) Study, analyze, customize and use the information provided by the holders for both individual and general monitoring, development and/or improvement, of service, administration, security or customer conditions of the firm. CALLZILLA may share with its business partners, who are subject to the conditions of this authorization, the results of the above studies, analysis, customizations and applications, as well as all information and personal data supplied by the owners. vii) If CALLZILLA is not in the ability to perform the data processing on its own, it may transfer the collected data to be processed by a third party, with a prior notice to the holders of the collected data, which will be in charge of treatment and must ensure appropriate conditions of confidentiality and the security of transferred information for processing.

  1. Rights of Holders: i) Meet, update and correct personal data before CALLZILLA, as responsible or processor, or exercise the right against whom you have received as a result of data transmission thereof. This right may be exercised, among others, versus partial, inaccurate, incomplete, staggered, misleading data, or those whose treatment is prohibited or not authorized; ii) Request proof of authorization granted to CALLZILLA as controller unless expressly excepted as a requirement for treatment; iii) To be informed by CALLZILLA, as the controller or the processor, upon request, of the use that has been given to personal information; iv) Submit before the Superintendency of Industry and Commerce complaints of infringements of rules on personal data protection; v) To revoke the authorization and/or request removal of personal information treatment when the principles, rights and legal and constitutional guarantees are not respected.; vi) Access free personal data that has undergone treatment.
  1. Sensitive Data: You have the right to choose not to provide any sensitive information requested by CALLZILLA, related amongst other, to information about your racial or ethnic origin, membership of trade unions, social organizations or human rights, political, religious, sexual life, health or biometric data.
  1. Minors’ Information: The provision of personal data is optional for minors and should be provided with the permission of the parents or legal guardians of the child.
  1. Care Petitions, Complaints, Inquiries and Complaints: To make requests, inquiries and complaints in order to exercise the right to know, update, modify, delete data or revoke an authorization, or in cases which require more information about the processing of personal data please contact CALLZILLA from Monday thru Friday, from 8:00 a.m. to 12:00 M and 2:00 PM to 6:00 PM on the phone number (+57 1) 7423406 or by email hrservices@callzilla.net
  1. Procedures for exercising the rights: You have the right to request proof of authorization granted to CALLZILLA and to learn, update and correct your personal data. For this, queries may be made from Monday to Friday by email hrservices@callzilla.netWhen making your request for consultation you must submit the following documents:
    1. If you are the Holder: Attach copy of your identity document (cc, ti, ce or passport).
    2. If you are the Successor in interest: Attach a copy of the identity document of the applicant, a copy of the death record of the Holder, a document certifying your quality as successor and a copy of the identity document of the Holder.
    3. If you are a legal representative and/or attorney: Attach a copy of the identity document of the applicant, a document stating your quality as legal representative and/or attorney and a copy of the identity document of the Holder.

    The query will be answered in a maximum term of ten (10) business days from the date of filing. When it is not possible to satisfy the query within that term, you will be informed on the reasons for the delay and the date that your inquiry will be met, which in no case shall exceed five (5) business days following the expiration of the first term. You will have free access to your personal data and the information requested may be provided by any means, including electronic, as required.

    Request for deletion of information from our database or revocation of the authorization given for the processing of personal data. To request the removal of your personal information from our database or revoke the authorization given for the treatment of personal information, you may file a request from Monday to Friday to the email hrservices@callzilla.net

    Your request must indicate your intention of removing your personal data from our databases or of revoking the authorization given for the processing of personal data. Also, the request must clearly identify the holder’s name, the identification number and contact details (updated phone number and email). When making your request for consultation you must submit the following documents:

    1. If you are the Holder: Attach copy of your identity document (cc, ti, ce or passport).
    2. If you are the Successor in interest: Attach a copy of the identity document of the applicant, a copy of the death record of the Holder, a document certifying your quality as successor and a copy of the identity document of the Holder.
    3. If you are a legal representative and/or attorney: Attach a copy of the identity document of the applicant, a document stating your quality as legal representative and/or attorney and a copy of the identity document of the Holder.

    If the application is incomplete, the person interested will be required within five (5) days following the receipt thereof to remedy the flaws. After two (2) months following the date of application, if the applicant has not submitted the required information, he/she/it will be deemed to have abandoned the claim.

    If the recipient of the claim is not competent to resolve, it will notify the person concerned within a maximum period of two (2) business days and shall inform the person concerned of the situation.

    Upon receipt of the completed application, the legend “pending application” and the reason for it shall be included in the database within a term not exceeding two (2) business days. This legend will remain until the application has been decided on. The maximum term to meet the request shall be fifteen (15) business days from the day following the date of its receipt.

    When it is not possible to fulfill the request within that period, you shall be informed about the reasons for the delay and the date by which your request will be met, which in no case shall exceed eight (8) business days following the expiration of the first term.

  1. Security of Information: CALLZILLA has taken reasonable measures to protect the information of the Holders and to prevent unauthorized access to your data or any modification, unauthorized disclosure or destruction of security access. Access to personal data is restricted to those employees, contractors, representatives and agents who process CALLZILLA data and who need to know it to perform their duties and develop the corporate purpose of the entity. CALLZILLA does not allow access to this information to third parties under conditions different from those announced, except for an express request from the data Holder or persons entitled to it in accordance with national regulations.
    Nevertheless, CALLZILLA is not responsible for cyber-attacks and generally any action that aims to violate the security measures established for the protection of personal data and different information to the one contained in your computers or those contracted through third parties.
  1. Date of entry into force of the Policy for Information Processing and lifetime of the CALLZILLA databases: This policy will take effect as of October 28, 2020 and the databases will be maintained during CALLZILLA´s course.