Technical Support
Services

Elevate your customer experience
by offering expert tech support.

Let our team of industry-knowledgeable agents handle your customers’ concerns that are more technical in nature.

Should an issue require further assistance, our organized ticketing system will send the query to your in-house technical support team.

Our outsourced technical support services come in English, Spanish, Portuguese, French and other languages.

We provide assistance and answer questions about a product or service that has already been purchased via:

Phone

Email

Chat

SMS

How Your Customers Will Benefit

Always Available

Your customers know they can always reach you whenever they need your assistance.

Better Service

Their issues will be handled quickly and efficiently.

Talk to Real People

Customers will make a real connection with real agents to increase overall satisfaction.

LET’S WORK TOGETHER

You Can’t Argue With Numbers

86%

of buyers are willing to pay more for a great customer experience.

75%

of customers demand faster response times.

85%

of customers want to experience communication with a business.

Satisfied Clients

1,000+

Since 2005

UNLEASH YOUR FULL POTENTIAL

What Your Business Gets
From Our Services

Custom Solutions

Depending on your business’ exact needs, Callzilla will tailor a solution just for you. You can use just use one answering method or combine several for a unique customer care solution.

Use of New or Existing CRM System

Whether your business has an existing CRM system or you need help putting one in place, Callzilla will work with any system to ensure accurate tracking and data input.

Dedicated Callzilla Agents

You will receive hand-picked agents with industry experience that will work only for you. Resulting in effective training and learning for better customer experiences.

Retain Customers

Through the utilization of our virtual receptionist services, you can guarantee customer satisfaction and loyalty, ultimately resulting in the retention of valued customers for the long term.

Experience the Difference of Dedicated Support

Let Callzilla bridge the gap between curious prospect
and loyal customer.