84% of C-suite executives believe they must leverage AI to achieve growth objectives
84% of C-suite executives believe they must leverage AI to achieve growth objectives, yet 76% say they struggle to scale it across their business. This disconnect is particularly evident in the CPG customer service space, where many brands remain unaware of how accessible and effective modern AI support tools have become. In my work with CPG companies, I've seen firsthand how implementing tools like Agent Assist can provide real-time responses and instructions for agents to: Access accurate product information instantly Get real-time suggestions for solving specific issues Retrieve similar past cases and their resolutions [...]
#WeLikeYourStories: Sivu!
At Callzilla, we like your dreams, talents, passions… and stories! “We are all customers somewhere.” In this captivating video interview, we sit down with Agent, Sivu Bolton, who offers unique [...]
Breaking News! Callzilla’s Expands Service to South Africa
Callzilla is excited to announce the launch of our services in South Africa! With a growing demand for high-quality customer service and the wealth of talent available in the region, [...]
Callzilla Wins Bronze Stevie® Award for 2023 Sales & Customer Service
MIRAMAR, FL – March 6, 2023 – Callzilla has been presented with a Bronze Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year category in [...]
Callzilla Celebrates the Pets That Keep Us Company Working From Home
These past few years have significantly changed the way we work, with many individuals working from home. Callzilla has a headquarters in Miami, FL, two sites in Bogotá, Colombia, as [...]
