#WeLikeYourStories: Sivu!
At Callzilla, we like your dreams, talents, passions… and stories! “We are all customers somewhere.” In this captivating video interview, we sit down with Agent, Sivu Bolton, who offers unique insights into the vibrant culture, life, and aspirations of the people living in South Africa. The interview delves into the importance of customer experience in South Africa’s thriving outsourcing industry, revealing how the nation’s cultural strengths contribute to exceptional service delivery. Don’t miss this fascinating conversation that provides a genuine look at South Africa through the eyes of a local expert. […]
Jim Rembach: How Neal Topf Leads In “One of the Most Competitive Industries on the Planet”
Fast Leader Show host gets Neal Topf to talk about how he’s led Callzilla to top ranking among thousands of call center providers (and a whole lot more). […]
Callzilla’s Top 10 Posts in 2016
HAPPY NEW YEAR! From reflections on visiting with GM’s #custserve team, to encounters with Geico, team member profiles, and responding to a New York Times article, 10 posts stand out [...]
Who’s Who: Contact Center Manager Natalia Diaz
Natalia Diaz has been instrumental in Callzilla’s growth over the last 10 years. She started out in finance, earned more and more responsiblity, and today is in charge of all [...]
Outsourced Contact Center Callzilla Adds Clients, Awards, Talent
In 2016, Callzilla landed additional brand-name clients, won awards from Customer Magazine and the International Customer Management Institute, added a seasoned Executive Vice President of Sales, and rolled out publications [...]
