Medical Call Center: The Digital Transformation of Patient Care
Are you looking to improve your patient care in response to the digital revolution? Medical call centers appeared as a solution to broaden access to healthcare and improve communication and patient experience. Outsourcing your call center to an experienced partner can transform your business model. This allows you to focus on your primary functions while leaving the call center to experts who know how to boost performance and be as efficient as possible. In this article, we will discuss some of the main reasons medical call centers are necessary for any healthcare provider seeking growth [...]
Build a Custom ChatBot That Fits Your Business Needs
ChatBots are only as effective as you make them, so the unique customization that Callzilla offers our clients is what sets our bots apart. Our frontend designs fit seamlessly into [...]
How to Choose Between Nearshoring, Offshoring and Onshoring: 5 Pieces of Practical Advice
In the last decade, outsourcing has become a huge point of conversation and interest in the global IT and customer service industry. If a company wants to achieve significant cost [...]
Are You Up for the Challenge? Benefits of the Champion Challenger Outsourcing Model
The champion challenger model is a method that allows different approaches to testing solutions in a production environment. Think A/B testing, but in this case, we’re looking for the most [...]
What is Application Outsourcing and Its Benefits?
More than ever, it’s important for a company to have efficient and reliable technology solutions. Consequently, many companies have in-house teams to develop and manage IT solutions and services according [...]
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