Job Title:
People Success Director
Job Description:

The People Success Director is a key leader in Callzilla, which is uniquely focused on creating an environment that is not only employee-centric but also client-centric and customer-centric. Our company recognizes the interconnectedness of a positive workplace culture, client satisfaction, and exceptional customer service. The PS Director is instrumental in shaping and implementing strategies that align with these three core pillars, ensuring a harmonious balance that contributes to the overall success of the organization.

Key Responsibilities:

  • Strategic PS Planning
  • Talent Acquisition and Management
  • Employee Relations
  • Benefits and Compensation
  • Legal Compliance
  • Learning


  • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
  • Minimum of 5 years of executive HR experience in the BPO sector
  • Deep knowledge of BPO operations and specific challenges
  • Strong knowledge of employment laws and regulations.
  • Excellent communication, interpersonal, and negotiation skills.
  • Demonstrated ability to lead and develop a high-performing HR team.
  • Strategic thinker with the ability to align HR initiatives with organizational goals.
Welcome New Callzillers