South Africa
Callzilla in the Eastern Cape of South Africa
Callzilla launched services in South Africa in 2023 with a remote team of CX professionals. Our South African team is a diverse and talented group, bringing a unique blend of expertise, energy, and enthusiasm to every interaction. They understand our local market and are dedicated to providing outstanding support that leaves customers with a positive and memorable experience.
Unlocking South Africa's Outsourcing Potential with a Fresh Perspective on Talent
But don't just take our word for it. Some of our clients have already had the pleasure of working with our new team, and here’s what they have to say:
“I am impressed! I absolutely LOVE their energy and passion.”
Our South African agents are known for their infectious energy and passion for helping customers. They are genuinely committed to going above and beyond to meet your needs and exceed your expectations.
“The SA agents have excellent call handling, great customer service, and provide a pleasant customer experience.”
Our agents' top priority is providing a seamless and enjoyable experience for your customers. Their exceptional call handling skills ensure that every interaction is professional, efficient, and pleasant.
“The agent’s delivery and tone was impressive.”
With their warm and engaging communication style, our South African agents excel at making customers feel valued and heard. They know how important it is to convey empathy and understanding, and they do so with ease.
“The team has been pleased with the agents you have provided from South Africa and we are looking to add some additional responsibility into that team.”
About Callzilla
Callzilla is an outsourced contact center with top industry awards for quality, service, and results. We provide customer care and customer acquisition services via phone, email, chat, automation, and more.
Midsize and large U.S. companies turn to Callzilla to improve customer experience, increase conversions and average order value, gain market share among English and Spanish speakers, and handle a range of high-volume tasks.
Decision makers can learn more about Callzilla's services, experience, pricing and more by dropping us a line here or calling 855-CLL-ZLLA.
