News about Callzilla
The Great Place to Work Certification recognizes employers who create an outstanding employee experience. Because employee feedback and independent analysis determine the scores, this Certification helps job seekers distinguish which companies genuinely offer a great company culture. […]
I’m talking about Gamification, one of the most important tools in contact center employee engagement, at two industry events. […]
Last year, we decided that Callzilla needed to better articulate our core beliefs. I felt some fear and loathing toward the task. I hate those motivational posters as much as you do. […]
Our QA & Training manager has to be strict about performance, but she does it with encouragement. […]
In 2016, Callzilla landed additional brand-name clients, won awards from Customer Magazine and the International Customer Management Institute, added a seasoned Executive Vice President of Sales, and rolled out publications for contact center outsourcing decision makers. […]
Natalia Diaz has been instrumental in Callzilla’s growth over the last 10 years. She started out in finance, earned more and more responsiblity, and today is in charge of all operations at the agent level. […]
HAPPY NEW YEAR! From reflections on visiting with GM’s #custserve team, to encounters with Geico, team member profiles, and responding to a New York Times article, 10 posts stand out as our most-shared. In case you missed any, here’s a quick list. […]
Fast Leader Show host gets Neal Topf to talk about how he’s led Callzilla to top ranking among thousands of call center providers (and a whole lot more). […]
“Our mantra continues to be ‘quality first,'” says president Neal Topf. […]
Recent and upcoming gatherings where you can find our executives. Attending one of the summer or fall events mentioned here? Please get in touch. […]
