Press

Milan Batinich

Callzilla Appoints Milan Batinich as VP of Business Development

2023 Stevie Awards

Callzilla Won a Bronze Stevie Award for Contact Center or Customer Service Outsourcing Provider of the Year.

Article by Corey Goldbaum, January, 2023

2023 Stevie Awards

Callzilla Named as Finalist in 2023 Stevie Awards for Sales & Customer Service

Article by Corey Goldbaum, January, 2023

2022 Stevie Awards

Callzilla Honored as Bronze Stevie Award Winner in 2022 American Business Awards.

Article by Callzilla Marketing, May, 2022

2022 Stevie Awards

Callzilla Won a Silver Stevie Award for Contact Center or Customer Service Outsourcing Provider of the Year.

Article by Callzilla Marketing, March, 2022

Book Release

Callzilla's President, Neal Topf, Publishes a #CX book with 17 Additional Industry Thought Leaders.How to preserve a contact center culture in the WFH shift

Article by Callzilla Marketing, September, 2022

Corey Goldbaum, ICMI Featured Contributor

Corey has been selected to contribute Contact Center and #CX insights to ICMI’s blog this year.

Article by Callzilla Marketing, January, 2022

Neal Topf, Top 25 Thought Leaders

Callzilla President was name in the list of top 25 thought leaders of 2022 by ICMI.

Article by Callzilla Marketing, January, 2022

ICMI Article

Here are Steps for Fostering True Diversity in Your Contact Center

Written By Corey Klein, head of marketing at Callzilla.
October, 2020

ICMI Article

Learn about some of the biggest complains about contact center

Written By Corey Klein, head of marketing at Callzilla.
July, 2020

Neal Topf, Top 30 Customer Service Influencers

Neal was named in the top 30 Customer Service influencers by Procedure Flow

July, 2020

ICMI finalist

Mateo Herrera, one of our Client Success Managers is a finalist in the ICMI Global Contact Center Awards for “Best Contact Center Manager"

Dallas, Texas. 2020

2020 Stevie Awards

Callzilla won abronze Stevie award for Contact Center or Customer Service Outsourcing Provider of the Year

Las Vegas, Nevada. February 2020

Champion-Challenger Comparisons Have a Role to Play in Scrutinizing AI

"Companies aiming to secure new contracts offer to take over a portion of contact center work, and show they can do better"

Quote by Callzilla's CEO Neal Topf in Near Shore Americas

ICMI - Contact center culture

How to preserve a contact center culture in the WFH shift

Article by Corey Klein, May 22, 2020