Customer Engagement Channels
Tickets and Case Management
Social Media Monitoring and Engagement
Data Entry Outsourcing
English, Spanish, French, and Portuguese
Dedicated or Shared staff as needed
Skilled/Educated Staff with various industry experience
24/7/365 Support or customized schedules as needed
Training tailored to your business, and accessible through our E-Learning platform
Customized real time web based reporting through Power BI platform
Quality Assurance through Speech Analytics
We can plug into your telephony, CRM, and/or ticketing system.
Project Management staff to ensure a smooth onboarding process
Dedicated Operations Manager available if needed for exclusive support.