Callzilla offers customized and high-quality outsourced Customer Care solutions that can support businesses of all sizes. We know that every business is unique, so each program is customized to fit your brand. Experience top notch customer service, with minimal supervision. Our Customer Care specialists are multi-lingual and have a minimum of 2 years of experience in customer care. Callzilla can handle both inbound and outbound calls, email inquiries, live chat, or social media monitoring on your behalf, be it assistance with a return or support for technical question.
We offer various forms of collection services, both automated and with live agents. For an automated approch, we can develop a program through ChatBot, VoiceBot, or SMS. We also have a team of live agents who specialize in collections, handling customer accounts in the US, Canada, and Latin America.