<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=4159257&amp;fmt=gif">

Inside the Quality-First Contact Center

How Do We Make (Contact Center) Big Data Sexy?

Contact center Big data was the topic of this week's #ICMIchat. I had the pleasure of hosing this chat, which got a little heated and showcased a few differing opinions among participants. Our goal was to make this topic interesting and sexy. Video clips below.

Topics: Data Entry Outsourcing