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Inside the Quality-First Contact Center

Alex Cubas

Callzilla Supervisor and Contributor

Recent Posts by Alex Cubas:

Working from Home with Vanessa Trujillo

Reflecting on 2020, no one expected this past year would change so many things in our lives! That’s what we first agreed on when I sat down to talk with Vanessa Trujillo about her experience as an agent during these trying times.